MAKE YOUR FALCON LAST

In order to increase longevity of your laptop, we highly recommend you keep the components clean and handle it gently.

Dust buildup can trap heat and lead to instability problems and even cause premature hardware failures. As a general rule, we recommend dusting out the vents of your laptop on a monthly basis. Removing the bottom panel of the laptop and dusting out the internals should be performed every 3 to 6 months. If you find that there’s not much dust buildup present after the first 3 months, try checking again in four months, etc. Extremely dusty environments may require performing dust removal maintenance more frequently. Keep food and liquids away from your laptop.

To clean dust out of your laptop:

  • Shut down Windows normally and power off the laptop.
  • Disconnect all cables from the laptop.
  • A can of compressed air should be used for the dust removal process. You can find these at most department or electronics stores.
  • The stream of air can spin the fans faster than they are designed to tolerate. It is best to use short bursts or hold the fan still with a non-conductive utensil; such as a plastic drinking straw or chop stick.
  • For monthly cleaning, thoroughly blow out all vents with a can of compressed air. A soft brush can be used to eliminate any dust remaining in the vent areas.
  • Cleaning the system can expel a surprisingly large amount of dust and has the potential to be a messy process. Temporarily moving the system to an appropriate work space is advised.
  • Please contact Technical Support for additional instructions on removing the bottom panel and dusting out the internals of the laptop.

To clean the screen:

  • Shut down Windows normally and power off the laptop.
  • Disconnect all cables from the laptop.
  • Many household cleaners can damage the protective coating of the screen and should not be used. In particular, ammonia-based cleaners should be avoided.
  • Tap water may contain minerals that cause smearing or discoloration and should be avoided.
  • A clean, dry microfiber cloth can be used for light cleaning and dust removal from the screen.
  • If the dry microfiber cloth is not sufficient, lightly dampen it with distilled water.
  • Use only light pressure to gently clean the surface of the screen.
  • Do not spray any liquids directly onto the screen. When using liquids, ensure the microfiber cloth is only lightly saturated and not dripping wet.

To clean the keyboard:

  • Shut down Windows normally and power off the laptop.
  • Disconnect all cables from the laptop.
  • With the lid open at approximately 95 to 100 degrees, carefully turn the laptop upside down and gently tap the bottom of the laptop.
  • Tap water may contain minerals that cause smearing or discoloration and should be avoided.
  • Return the laptop to its normal upright position.
  • If the dry microfiber cloth is not sufficient, lightly dampen it with distilled water.
  • Use a can of compressed air to thoroughly blow out the keyboard area.
  • A soft brush can be used around the keys to eliminate any stubborn buildup. Take care and do not use excessive force to avoid damaging the keys.