Falcon PCs have standard features that make them quite different than the average PC.

And there are a few things we don't do... by design. 

Testing, testing and even more testing - We do an exhaustive 3-day "burn-in" of every system and try to make the system fail here at the factory so it will not fail on you. We simulate months of the most tortuous use you could imagine. If every part can't pass our tests flawlessly - it doesn't ship.   

Optimized and accessible BIOS - We don't hide your BIOS or limit your access to it. We tweak every system's BIOS settings individually to the very edge of performance - but not one step beyond (risking instability). That means maximum speed without crashing or graphics problems. And If you want to play with your settings to overclock... we give you the tools. 

System documentation - Our custom systems all ship with a binder with your personal settings for your hardware, all of your system's quality checks, benchmarks, the Falcon Northwest manual and all original manuals from each component you've selected should it have one. 

Perfect cabling -  Well routed internal cabling is the mark of a true enthusiast PC maker. You may never even open your case, but the wiring in every Falcon is carefully routed to provide the perfect balance of airflow, accessibility, and aesthetics. 

Truly personal system rescue discs - We burn a complete backup of your exact system the moment before it leaves our doors.  Should your PC ever have problems or you just like to clean out Windows every once in a while, our rescue discs can easily get your PC back to its "factory fresh" state. 

We give you a real copy of Microsoft Windows - You get the full version of Windows on every Falcon system, complete with an original disc. No "hard drive only" installs that leave you short-changed on drive space and flexibility to re-install.  You get the full version of the OS and nothing else. 

Stuff we don't do... Here's a short list of some things you won't find in Falcons and why. 

We don't void your warranties - Some PC makers have taken overclocking and component modifications too far in their attempts to catch up with us - to the point where they are voiding the manufacturer's warranties on the parts. Making it worse, most aren't upfront with their customers about this fact. At Falcon we take our systems to the very edge of what the component manufacturers will warrant - we call it "street legal". If you want to push it further with your system, it's your right and you can do so at your own risk. But rest assured Falcon's warranty is in addition to the warranties that our component manufacturers provide - not an attempt to make up for them.

Please note that if you want your system overclocked beyond a component manufacturer's warranty, we'll do it for you. And Falcon will still stand behind it with our normal warranty. We know overclocking, and we know how far it can be taken safely. 

No unnecessary software. No ads - Falcon PCs ship "clean". We don't ship unnecessary software and utilities you don't need. We clean up your temporary directories and you will not find advertising, online banks, or lame internet offers on a Falcon machine. Absolutely no crap! 

No "watered down" hardware - Some big PC manufacturers use "watered down" versions of the name-brand components you want. For instance, a special version of a motherboard or graphics card that cuts a few corners to save them a few bucks. You'll pay for these later in missing features, slower performance and lack of upgradeability. Beware, many of these look similar to the good stuff. Be sure to check model #'s of the hardware you want.  We only carry the good stuff.

We don't outsource our technical support - Many companies in tech industries have started sending their technical support jobs overseas. A lot of technical support is done in India, Costa Rica, and other countries where they can underpay people enough to still make extra profits even after the hefty long distance charges. We don't believe in that. And we don't believe an outside technical support company can ever give you support as good as the company that makes the product in the first place. We know our systems. We support our systems. We'll never send our problems and our jobs to another company or another country.