Thanks to you I can simply enjoy my hobby and not even think about the machine that runs it. I am never even considering getting a computer from anywhere else again.
It's official, you gentlemen are computer Gods. But the I suspect you
allready knew that, as did I since this is my third Mach V. Yes the
first was a screaming 133 mhz pentium. I got my new rig in the begining
of October but waited until now because I wanted to see how it ran Half
Life 2. It allready owned Doom 3 and now I'm playing HL 2 at 1024X768
with AA and AF cranked smooth as can be. Just wonderful.
started looking at ordering a new Falcon with some trepidation. My
first two were bought while I was single. Now I was married and that
price tag was up there. The gamming forums were full of people saying
how easy it was to build your own and how much money you save. Of
course the forums were also full of people having problems looking for
help. Still I was really into computers as a hobby and you can get
quotes on new egg and see how much you can save. Plus the idea of
saying"here's my rig, I built it" sounded cool. Then I started
thinking: How in the hell am I going to set up the motherboard Bios.
Yeah I could go with the manufacturers vanilla settings but that could
lead to performance issues at least and some big conflicts at worst.
Same goes for WinXP. And XP service pack 2? I know for security it's
very important to have and that people were also having alot of trouble
with it. Did I want to try and set all that up? The last straw came
when SBC hoosed my old Falcon rig. I had gotten DSL broadband. Well the
driver for the ether net card would not load off the SBC cd. So I
called their tech support. They force fed the driver and after that the
computer would only reboot in safe mode. After a couple of half hearted
attempts to fix it he said contact your manufacturer and ran for the
hills. Lovely.Since this was at night I called Falcon the next day.
Matthew [ who has been there forever it seems] talked me through it and
in 15min it was back to normal and the driver was installed. I realized
if I built it myself I would be the tech support and If I went anywhere
else I would be at the mercy of their tech support. As to the other
major competitors to Falcon the forum are littered with tech support
horror stories. I have never ever in 15 years of gamming seen a single
complaint against Falcon except for cost. There are now dozens of
computer makers in gamming mags and on the web. I have no idea about
their quality and tech support. SO I made up my mind it had to be
So I contacted Brian. He also has been there forever.
As a matter of fact he put together a quote for me a while ago
featureing AMD's blazing new Barton Core cpu. That's another thing I
love about Falcon. You can call up price up rigs, get ideas, and there
is never any pressure to buy or rush or impatience. So Brian helped me
alot. He even saved me some money by telling me 2 gig of ram is not
currently neccessary unless You keep many programs open at the same
time. I ordered the extra quiet package and it's wonderful. I can't
hear the rig at all. The machine is blazingly fast. Video and audio
streaming are smooth and effortless.Thanks to you I can simply enjoy my
hobby and not even think about the machine that runs it. I am never
even considering getting a computer from anywhere else again. See ya 5
years for my quad cpu sli twin 1 gig video card machine!
Sincerely, Greg Wakolbinger.